Lambert named EXCEL Service Hero

Sue Lambert, Obstetrics Unit, has been named an EXCEL Service Hero at Great River Health Systems. The health system recognizes employees who demonstrate actions that extend beyond routine,expected employee behavior.

Criteria for the service hero award are based on the health systems’ philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding expectations, Caring and compassion, Energetic teamwork, and Leadership and professionalism.