Becoming a Hematology or Medical Oncology Patient

Expert Care from Great River Health System

Doctor holding oncology patient hand

Patients may be referred by a family or internal medicine physician, surgeon or another medical specialist. Some self-referrals are accepted. All medical reports, diagnostic imaging reports and laboratory results must be received before the first appointment.

At the first appointment, patients should bring:

  • Insurance cards
  • List of medicines they are taking, including dosages and times taken
  • Photo ID

Prescriptions

At the first appointment, the physician will discuss test results, the diagnosis and treatment options. After making a decision about treatment, patients will have a return appointment to learn details about treatment and side effects, sign treatment consent and tour the treatment areas.

Treatment areas

Our group treatment room is a tranquil environment with 10 comfortable chairs. Treatment, which ranges from 30 minutes to eight hours, is administered by certified oncology nurses. Although many patients enjoy the company of others, we also have five private treatment areas. Family and friends age 16 and older are welcome. Snacks and drinks are provided for patients. It is recommended that patients receiving long treatments bring a lunch.

Prescriptions

Refill requests should be made at least two days before the last dose. To ensure patients have an adequate amount of medicine for a weekend, refill requests should be made by 4 p.m. Thursday.

Paying for cancer treatment

Cancer is a stressful diagnosis. Besides being concerned about their health, patients also may have concerns about the cost of treatment. Our billing specialist:

  • Completes insurance preauthorization
  • Helps with drug-assistance program enrollment
  • Provides explanations of bills
  • Provides information for existing cancer insurance policies

For information about the cost of cancer treatment, please call our certified hematology and oncology coder at (319) 768-3443 or Great River Patient Financial Services-Patient Billing at (319) 768-3625, option 2.

Our Medical Staff