Becoming a Hematology or Medical Oncology Patient
Expert Care from Great River Health System
Patients may be referred by a family or internal medicine physician, surgeon
or another medical specialist. Some self-referrals are accepted. All medical
reports, diagnostic imaging reports and laboratory results must be received
before the first appointment.
At the first appointment, patients should bring:
- Insurance cards
- List of medicines they are taking, including dosages and times taken
- Photo ID
At the first appointment, the physician will discuss test results, the
diagnosis and treatment options. After making a decision about treatment,
patients will have a return appointment to learn details about treatment
and side effects, sign treatment consent and tour the treatment areas.
Our group treatment room is a tranquil environment with 10 comfortable
chairs. Treatment, which ranges from 30 minutes to eight hours, is administered
by certified oncology nurses. Although many patients enjoy the company
of others, we also have five private treatment areas. Family and friends
age 16 and older are welcome. Snacks and drinks are provided for patients.
It is recommended that patients receiving long treatments bring a lunch.
Refill requests should be made at least two days before the last dose.
To ensure patients have an adequate amount of medicine for a weekend,
refill requests should be made by 4 p.m. Thursday.
Paying for cancer treatment
Cancer is a stressful diagnosis. Besides being concerned about their health,
patients also may have concerns about the cost of treatment. Our billing
- Completes insurance preauthorization
- Helps with drug-assistance program enrollment
- Provides explanations of bills
- Provides information for existing cancer insurance policies
For information about the cost of cancer treatment, please call our certified
hematology and oncology coder at (319) 768-3443 or Great River Patient
Financial Services-Patient Billing at (319) 768-3625, option 2.